Shipping policy

We estimate transit time by business days however actual results may vary. Since we do not ship on Saturdays or Sundays, the actual delivery date may be different than the estimated transit time.

This map shows the estimated shipping & transit times from our warehouse located at 6863 Beck Avenue in North Hollywood, California. This map is for estimation purposes only. It is not a promise or guarantee for the stated transit times. Actual times may vary.

We estimate transit time by business days. Since we do not ship on Saturdays or Sundays, the actual delivery date may be different than the estimated transit time.

DELIVERY & LEAD TIME

An order leaving General Wax on a Friday for Los Angeles will not arrive until Monday, even though it has a one-day transit time. An order leaving General Wax on a Monday for Miami will not arrive until the next Monday, even though the transit time is five days.

Barring exceptions, orders are usually shipped Monday through Friday around 4:30 p.m. PST. A one-day transit time is 24 hours from the time of the shipment (excluding Saturdays and Sundays). Please note that transit time does not include processing time.

GENERAL SHIPPING POLICY

Our shipping charges are based on weight and/or dimensions and distance shipped.

To preview the shipping charges, enter the items you want to order into your shopping cart. When in the shopping cart, click on "Change address" in the Shipping section located near the bottom of the shopping cart page. Enter your Country, State, City, and Zip Code. Then click on the Update button.

Our shipping charges are based on weight and/or dimensions and distance shipped. The totals are not a promise or guarantee for the stated shipping amounts. If costs are off, we will call you with an accurate shipping charge to get your consent. Please visit our Shipping Policy for further details.

GeneralWaxCandleMaking.com offers Ground, 3 Day, 2 Day, and Overnight/Next Day shipping to all orders placed within the United States (excluding Puerto Rico).

FREE SHIPPING INFORMATION

Free shipping is unavailable on generalwaxcandlemaking.com

GROUND SHIPPING

Estimated processing time - within 24 to 48 hours, excluding weekends and holidays based on product availability. Barring exceptions (Christmas), these orders ship out Monday through Friday at around 4:30 pm PST.

EXPRESS SHIPPING (OVERNIGHT/NEXT DAY, 2 DAY, 3 DAY)

These orders are given top priority. Express orders for items that are in stock are usually shipped within 24 hours, excluding weekends. Barring exceptions, these orders ship out Monday through Friday at around 2:30 PM PST.

INTERNATIONAL SHIPPING POLICY

Shipping outside of the United States is unavailable.